Enhanced training process - delivering improved patient care and cost-efficiency
Sheffield Teaching Hospitals NHS Foundation Trust uses clinicalskills.net, in conjunction with the trust’s own policies and guidelines, to ensure that patients receive a consistent high standard of performance from our multidisciplinary staff through their clinical practice. As clinicalskills.net is constantly updated with new research evidence and national guidelines, it helps to ensure that our staff have access to the best practice evidence available.
Sheffield Teaching Hospitals have also used clinicalskills.net as prior content for learners enabling staff to attend a hands-on workshop, having read the literature and passed an online knowledge assessment test. As a result, we have been able to reduce the length of the workshops and facilitate an increased number of simulated practical workshops to support service provision through being able to train greater numbers of staff. Furthermore, staff now spend less time away from patients than they did formerly when training. Our Clinical Skills Team feels that this is one of the many key benefits of clinicalskills.net.
To summarise, the purchase of clinicalskills.net by Sheffield Teaching Hospitals Foundation Trust has:
• Changed the way clinical skills training is delivered, making it more cost effective
• Increased through-put of learners acquiring clinical skills
• Increased the amount and therefore the availability of staff trained in a clinical skill, which directly impacts on our patients receiving care in a timely manner
• Increased patient care hours by reducing hours in training
• Increased staff access to current evidence-based knowledge to keep them up to date
We find the clinicalskills.net team very helpful in providing speedy responses to all of our enquiries. We would endorse other trusts adopting clinicalskills.net as part of their training and assessment processes.
Angela Bennett; Learning and Development Coordinator, Sheffield Teaching Hospitals
Highly customisable and very simple to use, with excellent aftersales service
Royal Liverpool and Broadgreen University Hospitals NHS Trust began subscribing to clinicalskills.net early in 2016. Our subscription provides access to both the procedures and the assessments. Our Clinical Skills Trainer has already incorporated the resource into the delivery of clinical skills training and is using it as pre-training material for HCA bands 3 and 4. The feedback has been very positive, with comments on how the website is very easy to login to, read and use. The Clinical Skills Trainer really likes the format, particularly the step-by-step presentation and the quality of the illustrations. She has not found any discrepancies in the information provided.
Our Director of Medical Education/Deputy Medical Director has also reviewed clinicalskills.net and is very excited! He particularly commented on how good the user-interface is. As clinicalskills.net is highly customisable, it allows organisations both to tailor procedures and devise their own assessments, aligning with local policy and needs; he has great plans to extend its use for our undergraduate and postgraduate medical trainees.
Our Head of Clinical Education and Learning loves the idea of having illustrations rather than videos, because these are so easy to update if/when guidance changes.
The library agreed to fund the resource because we thought that, long term, having clinicalskills.net would be more beneficial to staff (and ultimately patient care) than the purchase of additional textbooks. Given that the Learning Management System for clinicalskills.net is very simple to use, the library team were tasked with creating two e-learning programmes to address patient safety concerns in the Trust, on ‘Safe Placement of Nasogastric Feeding Tubes’ and ‘Clostridium Difficile’ – the idea being that test scores can be incorporated into the Electronic Staff Record (ESR) as evidence of training.
I particularly would like to thank the staff at clinicalskills.net for their excellent aftersales service. Nothing is ever too much trouble and they are always open to ideas/suggestions for making the resource work for us. They have supported us throughout, not only on ideas around the possible structure of the e-learning programmes but also by responding speedily to other requests from us, such as incorporating our Trust logo to highlight the assessments we created ourselves on clinicalskills.net.
Finally, a quote from Our Vocational Training Manager:
“clinicalskills.net is a very useful resource for bands 2-4 within any organisation. It is adaptable as policy varies across NHS organisations. I found it to be clear with the simple display of procedures. I would recommend this to all.”
Angela Hall, Library Service Manager, The Royal Liverpool and Broadgreen University Hospitals NHS Trust
"The Administration of Medicines category in clinicalskills.net is a fantastic resource for our nursing students—it's the perfect augmentation to the work we do both in the classroom and simulation centre."
Reuben Pearce, Senior Lecturer—Mental Health, School of Nursing, Midwifery and Healthcare, University of West London
Extremely helpful for those on their first placements
"clinicalskills.net is an extremely helpful website for those who like me are nervous but excited about their first placements. Thanks so much! "
Natasha Larrett, Student, University of Birmingham
Delighted with the new clinicalskills.net assessment package
"At LSBU we were seeking a method to support skills sessions, using blended learning, and to provide opportunities for students to test their knowledge of clinical skills. As we were already using the clinicalskills.net procedures, it was an obvious next step to begin using the newly added tests generated from the clinicalskills.net question banks. We designed our own tests so that students could review their knowledge of the procedures such as Basic Life Support, Manual Handling, Infection Control and Medicine Management. As part of our blended learning strategy for curriculum delivery, the tests aided students’ preparation for skills lab sessions and allowed much more focused teaching and facilitation of practical skills during the allotted time.
Most students were compliant with the blended learning and the test activities. They enjoyed the activities and found it useful to them. Lecturers valued the certificate printout for the students, which provided evidence that they had completed the blended learning and test activities prior to class. We found that setting a threshold for a pass helped students to take the activity seriously. Having the tests increased the time available for delivering high-quality supervised practice. The tests helped to enhance students’ understanding of the topics, and made the sessions more meaningful. We are delighted with this new addition to the clinicalskills.net package and we plan to develop our use of the tests further to accompany many more skills sessions."
Gary Francis, Associate Professor, London South Bank University
A recipe for success
"I have been very keen on clinicalskills.net since the first time I saw it. We've now had it for a year, and the whole package is really good—from the way it's presented to the links that take you to the evidence, which save people hunting around for it themselves. It's absolutely a recipe for success. We love the fact that the nurses can print it out and take it home with them to do some revision. That's incredibly helpful because it's sometimes difficult to get computer time on the wards. Competitors have been to see us but we've told them we're very happy with clinicalskills.net!"
James Whatling, Clinical Skills Tutor, West Suffolk NHS Foundation Trust
Such a great learning resource
"clinicalskills.net is such a great learning resource for us, we just couldn't be without it! It's not just for students but it is also used by all the academic staff within the nursing department at our college. The up-to-date skills that are presented and supported by such clear illustrations would take hours to research. However, with clinicalskills.net, the resource is only a click away."
Sharon Sherlock, St Angela's College, County Sligo
Keep up the brilliant work
"I cannot praise clinicalskills.net enough for the quality and quantity of their information allowing care staff at all levels, to learn, improve and update their CPD in a range of subjects. The way it’s laid out makes it simple to find the information and follow the links to other areas. References are extensive and encourage further learning. The procedures show clear pictures and use plain language which encourages different styles of learning. Keep up the brilliant work. A gold star? No it deserves at least a DIAMOND STAR. Thank you."
Linda Dixon, Forget Me Not Care Training Support Ltd, Burnley
Excellent training resource
"The urinary catheterisation content on clinicalskills.net provides an excellent training resource"
Julie Munro, Hounslow and Richmond Community Healthcare NHS Trust
Much more up to date than many of our policies
"clinicalskills.net is the best thing since sliced bread for nurses--there is no other resource like it! All of our nursing staff have been very enthusiastic about it. It is much more up to date than many of our policies and procedures are--and it is much more visual and easy to follow than they are."
Gary Sutton, Knowledge & Evidence Service Manager, Warrington & Halton Hospitals NHS Foundation Trust
Easy to use
"The ease of use and simple-to-follow layout of the procedures, plus the ability to search for procedures on clinicalskills.net, leaves the opposition looking very dated."
Michael Reid, Clinical/Management Librarian, Blackpool, Fylde and Wyre Hospitals NHS Foundation Trust
An invaluable resource
"clinicalskills.net is an invaluable resource because it provides a readily available, user-friendly guide to a wide range of clinical skills that most importantly is regularly updated, which means that staff are able to provide true evidence-based practice to our patients.
The range of clinical skills we are able to access on clinicalskills.net is constantly being expanded so learners and professionals from all stages of their nursing careers are catered for.
The use of pictures and text provide for different learning styles. Useful links to other sites are provided. [clinicalskills.net has an] easy to print-off format [and it is] easy to access to the information you require.
Students who have used clinicalskills.net throughout their University education programmes are now becoming qualified nurses in our clinical areas and are continuing to use clinicalskills.net in their work with current students."
Louise Goodall, Senior Practice Development Nurse, Western Sussex Hospitals NHS Trust
Highly relevant to teaching and learning
"East Sussex Healthcare NHS Trust started subscribing to clinicalskills.net in December 2011.
clinicalskills.net is simple to search and navigate, regularly updated by subject matter experts, clearly referenced to the evidence base and is responsive to user comments and suggestions for inclusion. It is highly pictorial and as well as a reliable clinical skill and procedure reference, it is highly relevant to teaching and learning situations.
We have been very happy with the personal service from clinicalskills.net."
Shotham Kamath, Assistant Director of Nursing (Education & Workforce), East Sussex Healthcare NHS Trust
Caters for all levels of nurses and saves me time
"clinicalskills.net is a very useful resource. I like the way that it's pictorial, which is very good for people with specific learning needs. I mainly use it to support teaching I have done and I give printed handouts from it to healthcare assistants following teaching on observations and ECGs. I have been to clinicalskills.net for troubleshooting, using it to clarify certain aspects such as when I have not been sure what order to put things in. It saves me time because it is quick and easy, and very user friendly.
"clinicalskills.net is very good in terms of links to other resources, so that people can read around the subject. It caters for all levels of nurses—a higher level nurse could read in depth around the subject whereas a healthcare assistant could just read the hand out."
Kate Rogers, Practice Development Nurse, Brighton and Sussex University Hospitals NHS Trust
clinicalskills.net is invaluable
"Our Trust uses clinicalskills.net for training on the wards and for other in-house training sessions; we use it for both pre- and post-registration training, and with health care assistants. Because it is sometimes difficult to release staff, clinicalskills.net is invaluable because it helps staff to manage to do some training and education in terms of the time that they have got available and clinicalskills.net is so quick and easy to use on the intranet. It is great that the procedures are updated and the company is very receptive to any comments we have, and keen to provide features that we need."
Sandy Saulick, Lead Nurse (Clinical Development), Ealing NHS Trust
Students stay focused on the skill
"Bournemouth University, School of Health and Social Care have been utilising clinicalskills.net since 2006 in its preregistration nursing and midwifery skills curriculum. Its purpose primarily was to provide the students with an up-to-date reliable resource on which to base their development of clinical skills.
The package really comes into its own through the use of illustrations and text to give a step-by-step guide to the skill.
Students found the package not only met the requirements of the course content, it also allowed them to view procedures at a time that was convenient to them both on and off campus. Equally it acted as an ‘aide memoir’ for students when they are preparing for their clinical skills assessments.
Typically students describe clinicalskills.net as:
'Easy to access and appropriate to my level of training'
'It is great to know that you have evidence that is really up to date'
'When comparing the evidence to aid discussion it is really useful'
'I really like it'
From a staff point of view the beauty of the package lies in its simplicity, whereby there are no distractions and therefore the student stays focused on the skill.
The cost of the package is comparable to other software available and there have been no problems with access once the link has been established, which means that students engage more readily with it.
The company itself have always been very prompt in reacting to any queries we may have and have given us every consideration in respect of Bournemouth University’s own needs and requirements in relation to the package.
We are very happy to be associated with clinicalskills.net and look forward to retaining a positive collaborative partnership with them."
Rosalyn Joy, Lecturer-Practice Skills/Team Leader Nursing Skills, Bournemouth University
An up-to-date resource
"We have been using clinicalskills.net for approximately one year now. Students and academics across the Faculty (nursing, allied health professions and assistant practitioners) access the procedures via Blackboard. The procedures are very clearly described, well illustrated and evidence-based, and both staff and students have given positive feedback. The procedures provide an up-to-date source of information for learning and teaching a wide range of skills in our Faculty, and our partner NHS Trusts are happy that we have purchased this package. We are particularly pleased that the procedures are updated when new guidance (e.g. NPSA, NICE) is released so they remain up to date. The company are continually reviewing and adding to the procedures and keep us updated about these developments. Overall, we are very satisfied with clinicalskills.net as a resource for Faculty students and staff and it assists us in providing students with clear, evidence-based materials to underpin their practice learning."
Dr Lesley Baillie, Principal Lecturer (Clinical Skills Development), Faculty of Health and Social Care, London South Bank University; November 2007
Excellent resource for students
"This is an excellent resource for student nurses, so many thanks."
Student, UK university
"Students were open-mouthed when they saw the amount of support clinicalskills.net gave them."
Principal Lecturer, UK school of nursing
Valuable learning tool
"The feedback I have had has ALL been positive. The students feel that the information on the site is thorough, informed, research based and clear, yet is concise and well articulated. Many students have commented on the use of graphics and how these help enhance their learning along with the easy to follow, yet informed, text. The key reading is also valuable in aiding their learning. I am excited about the changes that you are proposing and look forward to continued use of this valuable learning tool."
Martin Bailey, Director of Clinical Skills, Canterbury Christ Church University
Lots of positive feedback
"I would like to say that I am continuing to get lots of positive feedback on clinicalskills.net from staff (nurses and health care assistants) and students alike, so thank you for offering this useful learning resource to us."
Louise Goodall, Lecturer Practitioner for Clinical Skills, Western Sussex Hospitals NHS Trust / University of Brighton
A vital tool for student nurses
"clinicalskills.net is a vital tool for student nurses throughout their nurse training and for qualified staff wishing to refresh their knowledge and revisit the evidence base. The programme is easy to navigate and presents nursing skills in a clear, informative and interesting way. The further reading and references provided allow users to investigate subject areas in great depth."
Zoe Scullard, Principal Lecturer Practice Learning, Buckinghamshire New University